Employers expect form maid agencies in Malaysia to find and recruit domestic helpers with varieties of good characteristics. However, finding a perfect domestic helper is a tough job. Maid agencies and employers need to find out the good characters of a maid. The purpose of this article is to extend the employer’s knowledge about the attributes that a housemaid should have before recruiting and most importantly the ways they can assess these attributes.
Based on the job offer/scope and employer’s preferences they have for a maid, physical appearance of a maid can be scrutinized like height and weight; age range and family status of the maid; single, married, with children or without. Though, assessing Personality Traits and characteristics of a maid to match with employer’s family before hiring is the most difficult part. In a short sentence, “attitude is everything”
Personality traits are distinguishing qualities or characteristics that are the embodiment of an individuals. They are the habitual patterns of behaviour, temperament and emotion. In order to give the best maid service in Malaysia, our expert team in DG- Malaysia Maid Agency based on their vast experiences tries to uncover the details of the most important personality traits that a maid should have and in the next article the methods that an employer can evaluate each of these traits will be discussed.
1) A maid must be Empathetic
First and foremost, a maid must be empathetic. The primary focus of work is on the wants and needs of the employer and family. A maid with empathy enables her to understand employer’s motivations, needs, and emotions more deeply, and she can use that understanding to do better work for them. empathy is an essential quality for maid to develop. Being empathetic lets her look at things from different perspectives and internalize it.
Having empathy comes from focusing on someone else’s needs, struggles, and feelings. It requires that she opens her heart to them (employer’s family) and put their needs before her own. She needs to be open to many different types of employers from many different cultures. But you can’t connect with people when you’re feeling worried, defensive, angry, frightened, or ashamed. Empathy is about standing in someone else’s shoes, feeling with heart, seeing with eyes. If there is any good maid, she lies in the ability to get the employer’s point of view and sees things from that person’s angle, as well as from her own.
2) Be Passionate
Being an effective maid requires great drive, enthusiasm, and focus. To sustain the level of effort and concentration that the work demands, maid must have a passion for her work. She must love the employers job offer work and she’ll have the motivation to continually improve her skills and expand her areas of competency. When the work is with passion, she can reach her full potential. Work is going to fill a large part of her life, and the only way to be truly satisfied is to do what she believes is great work. And the only way to do great work is to love what you do. Pleasure in the job puts perfection in the work.
3) Be a Good Listener
Listening well is the key to effective communication. Focusing on both what employers say and how they say it ensures that a maid accurately receives the messages from employer communicate with her. Paying attention to their use of language, tone of voice, body language, gestures, and emotional affect increases the probability that a maid will be able to correctly interpret their meaning and understand what she hears. Listen for employer’s ideas, not just to their words. When she listens well, she’ll experience fewer misunderstandings and make fewer mistakes. “If we were supposed to talk more than we listen, we would have two tongues and one ear.”
4) Be Responsible and Kind
Responsible is “Capable of being trusted.”— and kindness” is “The quality of being friendly, generous, and considerate.”
It’s essential that a maid do her best to meet expectation of her employer. If a maid promises to do something, she should try very hard to fulfill that promise. However, sometimes things change, or circumstances may prevent a maid to do good. But in either of these cases, it’s maid responsibility to discuss the problem with employer and, together, determine the best way forward.
To prevent disappointing employers, a maid must avoid over-promising and under-delivering. It’s important to be respectful and treat employer as she would like them to be treated. Being kind to one another makes the workplace a happy place to live. When your maid is struggling, show them compassion and help them to get through tough times.
5) Be Honest and Have Integrity
Being honest means telling the truth and being straightforward and open with employer. personal integrity always tries to do the right thing, regardless of whether anyone would ever know what they’ve done. They have a strong moral compass. Integrity is a valuable quality in everyone. Maid honesty and integrity will lead to trust in employer. Employers to hire a maid, they must look for three qualities: integrity, intelligence, and energy.
There are many more attribute that a maid must have, Hardworking, Flexibility, Caring, Trustworthy, Attentive, Loyal. Get in touch with DG- maid agency Malaysia to find a maid who has most of the qualities mentioned above.